Client Stories

Helping a Team Find Harmony

“Swan Consulting Group successfully took on the challenge of coaching me (a new division level vice president), and a dysfunctional team of six director level managers (my direct reports). The goal was to improve management team communication, workflow cooperation, and product quality, as well as to create a more pleasant and productive work environment for all staff members. Swan’s coaching approach included pre-workshop interviews leading to a one-day management team workshop, then continued individual coaching with the workshop participants, some more ongoing than others. Our coaches also met with the company’s president as well as the human resources vice president to help ensure the organization embraced the process. The vice president of human resources stated that Swan Consulting Group was the best coaching partner the company had ever engaged.”

Catherine M. Larson
Founder and CEO
Elder Elements, LLC

A Trusted Partner to a Major Healthcare System

“I have always admired the Swan team’s creativity, innovation, and, above all, its commitment to Sheppard Pratt Health System. The energy and passion they demonstrate for their work is exceptional. They are among the hardest working professionals I know, and consistently demonstrate excellent leadership skills and an outstanding ability to remain at the cutting edge of business advancements.”

Steven S. Sharfstein, M.D.
President and Chief Executive Officer
Shepherd Pratt Health System

The Go-To Guides for Government Leaders

“Whether in a small leadership meeting or in front of 200 people, Swan Consulting Group’s professionals achieve a remarkable command of their audience as they impart knowledge and bring about group participation. As executive coaches, they demonstrate skill and professionalism in every way. They have earned the respect of leadership personnel across the State of Delaware.”

John McDowell
Director of Human Resources
Delaware Department of Justice

Steering a Human Resources Committee

“When we asked Swan Consulting Group to assist our Human Resources Committee, it was obvious that they had the talent and skills to coach an organization through writing, modifying, and enforcing solid personnel policies and procedures. We are fortunate to have professionals with their knowledge and skills.”

Robin Tomechko
President and CEO
Big Brothers Big Sisters of Central Maryland

Discovering Life-Changing Insights on Human Relationships

“What a positive life-altering experience! The knowledge gained from Swan Consulting Group’s SDI workshop gave us a refreshing new look on ‘why we do what we do’ in both our business and personal lives. Their tools to aid in better communication and conflict resolution are priceless and we left feeling motivated to strengthen relationships and enlighten others about our experience. Thank you Swan Consulting Group for helping us become stronger leaders.”

Good Shepherd Center

Learning That Can Be Put Immediately Into Practice

“I want to thank Swan Consulting Group for providing a dynamic, enlightening and inspiring SDI workshop. I walked away having greater insight into my own motivations, behaviors and strengths, and greater understanding and skills toward enhancing relationships with those having a different profile than me. Having used numerous other behavioral assessments, the richness of the SDI, along with the ease in which it can be understood and put to use is remarkable. I have already started looking at behavior in the context of SDI’s ‘colors’ and refer to my ‘communication guide’ frequently.”

Joy Goldman, RN, MS, Director,
Center for Learning & Organizational Effectiveness
St. Joseph Medical Center

Coaching a Start-Up into Action

“Swan Consulting Group played a key role in the initial strategy planning for a start-up business venture. I asked them to help my future business partner and myself narrow the focus of our ideas for starting a service business and then to guide us in planning the next steps. Over two intense, half-day sessions, Swan’s coaches helped us to align our ideas with a more manageable set of business objectives and start thinking more strategically about how to launch our business venture. The coaching approach was challenging, insightful, thoughtful and supportive. Upon completion, we were armed with an action plan for moving forward.”

Catherine M. Larson
Founder and CEO
Elder Elements, LLC